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Inbox
Inbox
Everything regarding your Inbox
Handle conversations
Forward a conversation
Pick up new conversations
Closing conversations
Taking over a conversation from the AI Agent
Removing data and conversations in the dashboard
Managing conversations
Using filters
Your inbox
Sorting conversations in Inbox
See the history of a chat forwarded by the AI Agent
Team not visible in conversation overview
View visitor status
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Chat history
Read closed conversations
Tags & notes
Tags & notities
What are Automated Tags and how do they work
Managing of tags
Tracking conversation tags in statistics