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Help Center

Inbox

Inbox

Everything regarding your Inbox

Managing conversations

Forward a conversation

Using filters

Pick up new conversations

Your inbox

Closing conversations

Sorting conversations in Inbox

Taking over a conversation from the AI Agent

Read closed conversations

Removing data and conversations in the dashboard

See the history of a chat forwarded by the AI Agent

Team not visible in conversation overview

View visitor status

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Tags & notes

Tags & notities

What are Automated Tags and how do they work

Managing of tags

Tracking conversation tags in statistics