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Watermelon.co
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Conversations
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
How to
(Legacy) Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Watermelon Pulse
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
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Help Center
Conversations
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
How to
(Legacy) Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Watermelon Pulse
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Conversations
Everything about picking up and forwarding conversations
GDPR settings
Remove data tag
Conversation overview
Teams
Read previous conversations
Read anonymous conversations
Team not visible in conversation overview
Forwarding visible to customer
Combine input fields with custom fields
Forward a conversation
See the history of a chat forwarded by the chatbot
Removing data and conversations in the dashboard
Conversation Overview
Pick up new conversations
Your inbox
Using filters
OLD INBOX: Delete data and conversations in the dashboard
Notification preferences
Sorting conversations
See more
Other functionalities
Read closed conversations
Open the website widget with a button
Closing conversations
Taking over a conversation from the chatbot
Tags & notities
Forward visitor to an employee
OLD INBOX: Take over a conversation from the chatbot
View visitor status
See more
Contacten
Read closed conversations from contacts