Help Center
English
Nederlands
Watermelon.co
Nederlands
Conversations
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Back to home
Help Center
Conversations
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Conversations
Everything about picking up and forwarding calls.
How do I remove a data tag from my conversation?"
How do I set up my GDPR Compliance?
Conversation overview
Can I see the history of a chat forwarded by the chatbot?
OLD INBOX: Can I see the history of a chat forwarded by the chatbot?
Using filters
OLD INBOX: Should I still use the original conversation filters?
Your inbox
Pick up new conversations
Conversation Overview
OLD INBOX: How do Teams work?
Removing data and conversations in the dashboard
Where can I find Teams in the Conversation Overview?
OLD INBOX: Where can I find Teams in the conversation overview?
How does Teams work?
How do I forward a conversation?
OLD INBOX: How do I forward a conversation to a Team?
OLD INBOX: How do I sort my conversations in the conversation overview?
Why can't I see my team in the conversation overview?
What happens to conversations of an employee who is removed from a team?
What happens if a team is deleted and the chatbot redirects the chat to the deleted team?
What does the customer see when the chat is forwarded by the chatbot to a team or agent?
Do I need to modify my input fields if I want to use custom fields?
Where do I find anonymous conversations?
How can I retrieve my previous conversations?
OLD INBOX: Conversation Overview
OLD INBOX: Unassigned
OLD INBOX: My conversations
OLD INBOX: Delete data and conversations in the dashboard
Notification preferences
How do I sort my conversations?
See more
Other functionalities
Tags & notities
Taking over a conversation from the chatbot
Closing conversations
Open the website widget with a button
Chatbot redirects visitor to an agent
OLD INBOX: Archiving conversations
OLD INBOX: Take over a conversation from the chatbot
View visitor status
OLD INBOX: Tags & notes
See more
Contacten
How can I read back conversations from contacts?
Based on what information can I search within contacts?