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Help Center
Pulse
Conversations
Pulse
Create a chatbot
Domain knowledge
Sources
Situations
Actions
Instructions
Tips & tricks for effective Instructions
Interactive tester
Activate and deactivate chatbot
Privacy
Contacts
Statistics
Integrations
Chat Widget
WhatsApp
Facebook Messenger
Instagram
Other
Settings
Create/edit agents
API Key
Out of office
Create/edit teams
Custom fields
My company
Notification preferences
Finances
Use cases
Other
Transition from Legacy to Pulse
Pulse
All information about Pulse (AI)
Create a chatbot
Create a chatbot with Pulse
Step-by-step guide to building your Pulse chatbot
Domain knowledge
Understanding and implementing Domain knowledge in your chatbot
Examples of instruction in the personality of Domain knowledge
How to make your chatbot speak only about your company
Sources
What is the Web Crawler and how does it work
How to use the Web Crawler
Best Practices for Creating a Sitemap for the Web Crawler
Web Scraper Deprecation: Transition to Web Crawler
Use the Document Scraper to deepen your chatbot's expertise
Expand your chatbot's knowledge with AI Search
See more
Situations
Using Safety filters in Pulse
Setting up Handoff
Setting up a handover trigger via Zapier for the Pulse chatbot
How to implement an intermediate step before the chatbot handoff
Tips & tricks for setting up Handoff
Adapting handoff instructions to triggers
Limiting the number of handoff triggers
Frequently Asked Questions about Handoff
See more
Actions
How to use Actions
Authentication methods in Actions
Understanding and writing Schemas
How to use the Woocommerce Action template
How to use the Monta Action template
How to use the Sendcloud Action template
How to use the OVIS Action template
How to use the Lightspeed Action template
How to use the Picqer Action template
How to use the Notion Action template
How to use the Returnless Action Template
See more
Instructions
Understanding and implementing Instructions
Tips & tricks for effective Instructions
General tips & tricks for writing Instructions
The difference between Domain knowledge and Instructions
Allowing the Pulse chatbot to respond in all languages
Decision tree Instructions
Adding links
How to write an instruction for limiting chatbot knowledge to a specific source
See more
Interactive tester
Using the Interactive tester in Pulse
Activate and deactivate chatbot
Activate your chatbot with Pulse
Deactivate your chatbot with Pulse
Privacy
Privacy & AI