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Pulse
Conversations
Managing conversations
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Pulse
Create an AI Agent
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Interactive tester
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Help Center
Pulse
Conversations
Managing conversations
Tags & notes
Pulse
Create an AI Agent
Domain knowledge
Web Crawler
Document Scraper
AI Search
Safety filters
Handoff
Actions
Instructions
Interactive tester
Activate and deactivate AI Agent
Privacy
Contacts
Statistics
Integrations
Chat Widget
WhatsApp
Facebook Messenger
Instagram
Zapier
Other
Settings
Create/edit agents
API Key
Out of office
Create/edit teams
Custom fields
My company
Notification preferences
Finances
Use cases and problem solving
Optimizing the AI Agent
Functional extensions
Before activating AI Agent
Problem solving
Other
Installation & access
Technical settings & troubleshooting
Support & feedback
Compliance
Pulse
All information about Pulse, the AI agent(s)
Create an AI Agent
Create an AI Agent
Step-by-step guide to building your AI Agent
Start with Watermelon - Plan your onboarding!
Domain knowledge
Understanding and implementing Domain knowledge in your AI Agent
Examples of instruction in the personality of Domain knowledge
How to make your AI Agent speak only about your company
Limiting the knowledge of the AI Agent to a specific source
Adding links
See more
Web Crawler
Best Practices for Creating a Sitemap for the Web Crawler
Why can a URL not be crawled?
How to use the Web Crawler
What is the Web Crawler and how does it work
Document Scraper
Use the Document Scraper to deepen your AI Agent's expertise
AI Search
Expand your AI Agent's knowledge with AI Search
Safety filters
Using Safety filters
Handoff
How to implement an intermediate step before the AI Agent handoff
Limiting the number of handoff triggers
Setting up Handoff
Frequently Asked Questions about Handoff
Setting up a handover trigger via Zapier for the AI Agent
Adapting handoff instructions to triggers
Tips & tricks for setting up Handoff
Handoff visible to customer
See more
Actions
How to use Actions
Instructions
Understanding and implementing Instructions
The difference between Domain knowledge and Instructions
Decision tree instructions
General tips & tricks for writing Instructions
Interactive tester
Using the Interactive tester
Why do answers differ between the Interactive tester and the live environment?
Activate and deactivate AI Agent
Activate your AI Agent
Deactivate your AI Agent with Pulse
Connecting your chat widget to the AI Agent
Privacy
Privacy & AI
