Watermelon and Instagram: what is supported?

Watermelon currently only supports a connection with Instagram Direct Messages.

This means that other forms of communication via Instagram, such as Instagram Stories, Instagram Shopping, Instagram Ads, and comments on posts, do not appear in Watermelon and cannot be automated with the AI Agent.

What is possible?

All messages received via Instagram Direct Messages are supported in Watermelon and can be handled and automated by the AI Agent.

Although it is not possible to create Instagram Stories via Watermelon, responses from other users to your Stories are visible in Watermelon. These responses can also be automated with the AI Agent.

Important limitation: character limit

Instagram has a character limit of 1,000 characters per message. Longer messages will be displayed in Watermelon, but they will not be visible to the end user. Keep this in mind when automating conversations.