This article will guide you through using the OVIS Action template.
By using this template, you can easily connect to your database or knowledge base and have your chatbot answer questions based on the retrieved information. This template is prefilled with all necessary information, allowing you to seamlessly retrieve data. No authorization is needed for using this template.
Using the OVIS Action Template
Step 1: Access the Template
- In your chatbot in Pulse, navigate to Actions.
- Here, you can find and select the OVIS template. This template includes prefilled information necessary for retrieving data from your database or knowledge base.
Step 2: Fill in the Required Fields
- Base URL: Enter the URL for your database or knowledge base. This is the endpoint where the action will send requests to retrieve information.
- Example of a URL:
https://ovis-knowledgebase.com/api/data
- Example of a URL:
- Authentication: No authentication ('No auth') is needed for the OVIS Action.
- Health Check URL and Instruction: No health check is needed for the OVIS Action.
Step 3: Update the Schema
The template comes with a prefilled schema that serves as an example. You may need a developer to adjust it according to your specific requirements. Ensure that the schema is in .YML format and complies with at least OpenAPI version 3.0.0.
Step 4: Validating Your Action
After filling in the required details and schema:
- Validate: Click the "Validate" button to check for any errors in your schema. Correct any issues that are identified.
- Available Actions: Once validated, the available actions will be displayed.
You can use this article to help you save, publish and unpublish the action and test and use the action.