- Tips & Tricks for conversations
- Chatbot Menu
- Checkbox answers
- Automatically forward a conversation to an employee
- Add multimedia to your conversation
- Use the CXhub to plan an appointment with the calendar module
- Send bundled files in a conversation
- Ask user for feedback after a CXhub conversation
- Specify per conversation: live or test
- Extra functionalities
- Tips & Tricks
Tube map: insight for conversations
The Tube map gives you an overview of the conversation flow. You can check, for example, that each conversation flow has an end, what still needs to be finished, or how long the conversation is.
Where can I find the tube map?
The Tube map appears when you're in a conversation. Look for the small arrow pointing left on the right-hand side of the dashboard screen:
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