Tube map: insight for conversations

The Tube map gives you an overview of the conversation flow. You can check, for example, that each conversation flow has an end, what still needs to be finished, or how long the conversation is. 

Where can I find the tube map?

The Tube map appears when you're in a conversation. Look for the small arrow pointing left on the right-hand side of the dashboard screen:

Tube map symbol


When you click on the small arrow, the Tube map appears. The Tube map below shows that the end of each conversation has a Link to conversation, but this could also be an End conversation.

The Tube map can give you even more insight, including the texts and the links between conversations.
Tube map

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