Chatbot menu

Do you want to help your customers orientate in all topics that the chatbot knows? Then a main menu is a great solution!
This way you can let the visitor make a choice to go through a certain path so that you can help the visitor. In the image below you have chosen to start from a start button. How you add the start button can be found here.
The start button contains the text Chat with Charlie! and when the visitor clicks on this he will be redirected to a menu.

The choice menu

The choice menu is used to help visitors better. You can, for example, allow visitors who are already members to walk a different path than visitors who are not yet members. Visitors who are members do not need to know certain information that may be very relevant to non-members.

Return to main menu

It is advisable to regularly return the visitor to the main menu. At the end of a conversation, the visitor may still have a question. You can choose to:
  • Direct the conversation directly to the main menu
  • Place a single button with the text 'Back to main menu' which in turn is linked to the main menu.

Related topics

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