Add multimedia to your conversation

When you're designing a conversation, you can add multiple file types to the visitor. If your visitors are asking about a specific product, consider including an image. When you're creating a conversation, you'll see the option to attachments.

Modules in conversations

Is the visitor looking for a specific product? Send a photo of the product with a corresponding description! This will make the conversation more visible and you help your client even better.

Supported file types

The following file types can be shared within Watermelon:
  • .wav
  • .mpeg
  • .ogg
  • .webm
  • .mp3
  • .3gpp
  • .avi
  • .png
  • .jpeg
  • .gif
  • .pdf
  • .xml
  • .numbers
  • .pages
  • .docx
  • .key
  • .ppt

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