Help Center
English
Nederlands
Watermelon.co
Nederlands
(Legacy) Chatbot Builder
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
(Legacy) Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Watermelon Pulse
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Back to home
Help Center
(Legacy) Chatbot Builder
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
(Legacy) Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Watermelon Pulse
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
(Legacy) Chatbot Builder
All the knowledge you need to build your regular chatbot.
Conversation Flows
Chatbot main menu
Add attachments to your conversation
Let the chatbot forward a conversation to a team
Where can I have the chatbot redirect a conversation to?
Can I change the team the chat is forwarded to?
Can I turn off conversation forwarding to a team?
My multiple choice button doesn’t work anymore
Checkbox response option
Automatically forward a conversation to an employee
Input fields
Scheduling appointments with the calendar module
Request feedback
Set to live or test conversations
Tube map: insight into your conversation
Multiple choice answers
Chatbot conversations (regular chatbot)
Starting the conversation with the start button
Linking conversations
Tips & tricks for conversations
See more
FAQ
Forward a conversation from the FAQ
FAQ's - Q&A model
Mismatches
Adding question variants
Other functionalities
Adding custom fields
Chatbot redirects visitor to an agent
Adding a hyperlink
Personality of the chatbot
Bold, italic and underline
See more
Tips & Tricks
Adding a timed trigger via Google Tag Manager
Tips for testing your chatbot
Testing the chatbot
Empty cache
Adding chat widget via Google Tag Manager
See more
Data tags
How do I add multiple data tags to a text field in the chatbot builder?
How do I add new data tags?
How can I send data from custom fields to my customer?
How do I change a data tag in a conversation?