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(Legacy) Chatbot Builder

(Legacy) Chatbot Builder

All the knowledge you need to build your regular chatbot.

Conversation Flows

Chatbot main menu

Add attachments to your conversation

Let the chatbot forward a conversation to a team

Where can I have the chatbot redirect a conversation to?

Can I change the team the chat is forwarded to?

Can I turn off conversation forwarding to a team?

My multiple choice button doesn’t work anymore

Checkbox response option

Automatically forward a conversation to an employee

Input fields

Scheduling appointments with the calendar module

Request feedback

Set to live or test conversations

Tube map: insight into your conversation

Multiple choice answers

Chatbot conversations (regular chatbot)

Starting the conversation with the start button

Linking conversations

Tips & tricks for conversations

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FAQ

Forward a conversation from the FAQ

FAQ's - Q&A model

Adding question variants

Other functionalities

Adding custom fields

Chatbot redirects visitor to an agent

Adding a hyperlink

Personality of the chatbot

Bold, italic and underline

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Tips & Tricks

Adding a timed trigger via Google Tag Manager

Tips for testing your chatbot

Testing the chatbot

Empty cache

Adding chat widget via Google Tag Manager

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Data tags

How do I add multiple data tags to a text field in the chatbot builder?

How do I add new data tags?

How can I send data from custom fields to my customer?

How do I change a data tag in a conversation?