Help Center
English
Nederlands
Watermelon.co
Nederlands
Getting started
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Back to home
Help Center
Getting started
Getting started
Learn the basics
Start collaborating
Manage conversations
Create chatbots
Watermelon Academy
How to
Chatbot Builder
Conversation Flows
FAQ
Other functionalities
Tips & Tricks
Data tags
Conversations
Conversation overview
Other functionalities
Contacten
Statistics
API & Integrations
Webhooks
Subscription & Payment
Subscriptions
Support
Give us feedback
Contact us
Channels
Website widget
Facebook
WhatsApp
Instagram
Getting started
Get succesfully started with Watermelon!
How do I download the app for desktop?
Learn the basics
Chatbot startup in 3 steps
How do I activate the chatbot?
How do I take the chatbot offline?
Start collaborating
How does Teams work?
How do I activate or deactivate an agent?
Forward a conversation to a colleague
OLD INBOX: How do Teams work?
How do I add agents to a team?
How do I remove a user from a team?
How do I create a team?
Can I turn off the suggestion bot per user?
What happens if I use a data tag without customer information available?
How do I add an agent to the platform?
See more
Manage conversations
How can I merge contacts?
Where does the chatbot get the customer information for data tags?
Where can I find my contacts?
How can I recognise my website visitors?
Will a cookie be placed on my customer's device?
Can I export results?
See more
Create chatbots
What are custom fields?
How do I create a custom field?
What can I do with the Language switch?
How do I set up an out-of-office message?
How does the suggestion bot work?
How can I teach the suggestion bot new information?
See more
Watermelon Academy
What is the Watermelon Academy?
How do I sign up for the Watermelon Academy?
How do I receive my certificate from the Watermelon Academy?
How do I share my Academy certificate on LinkedIn?
How does the Watermelon Academy work?
How do I start an Academy course?
See more