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Chatbot Builder

Chatbot Builder

All the knowledge you need to build your chatbot.

Conversation Flows

Chatbot main menu

Add attachments in your conversation

Where can I have the chatbot redirect a conversation to?

Can I change the team the chat is forwarded to?

Can I turn off conversation forwarding to a team?

How do I let the chatbot redirect a conversation to a team?

Checkbox response option

My multiple choice button doesn’t work anymore

Automatically forward a conversation to an agent

Input Fields

Scheduling appointments with the calendar module

Requesting feedback from the website user

Indicate per flow: Set to live or test?

Tube map: insight into your conversation

Adding multiple choice answers

What are chatbot flows?

Starting the conversation with the start button

Linking conversations

Tips & tricks for conversations

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FAQ

How do I have a conversation forwarded to a team from the FAQ?

Q&A model - FAQ's

Mismatches

Adding the right question variations

Other functionalities

How do I add Custom fields to my chatbot?

Chatbot redirects visitor to an agent

Adding a hyperlink

Personality of the chatbot

Bold, italic and underline

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Tips & Tricks

Adding a timed trigger via Google Tag Manager

Tips for testing your chatbot

Planning

Test group

Empty cache

Adding chat widget to Google Tag Manager

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Data tags

How do I add multiple data tags to a text field in the chatbot builder?

How do I add new data tags?

How can I send data from custom fields to my customer?

How do I change a data tag in a conversation?